Event Guide

MEETINGS & EVENTS DETAILS

Event Space Information

Wailea Beach Resort offers 22 meeting rooms with 30,000 square feet of indoor space, as well as 80,000 square feet of outdoor function space for events from 10 to 1,000 guests.

22

Breakout Rooms

Banquet Menu Selections

We request that banquet menus, room arrangements and other details pertinent to your function be submitted to your Event Manager thirty (30) days prior to your conference dates. We are happy to customize menu proposals for your group and can assist in selecting the proper menu items and program arrangements to ensure a successful event. Special meal requests are easily accommodated; additional fee may be applied. Please advise your Event Manager in advance of any special dietary requirements.

Allergy Clause

In the event that any of the guests in your group have food allergies, you shall inform us of the names of such persons and the nature of their allergies, in order that we can take the necessary precautions when preparing their food. We undertake to provide on request full information on the ingredients of any items served to your group.

Power distribution services

Ensure your event receives sufficient power to bring your vision to life. Our professional power setup provides all your electric needs, and our on-site technical specialist will monitor and manage your power use throughout the entire event.

Power Drop Single Phase

• Venue Power Drop Single Phase 20 Amp $165
• Venue Power Drop Single Phase 60 Amp $350
• Venue Power Drop Single Phase 100 Amp $450
• Venue Power Drop Single Phase 200 Amp $765

Power Drop Three Phase

• Venue Power Drop Three Phase 60 Amp $540
• Venue Power Drop Three Phase 100 Amp $915
• Venue Power Drop Three Phase 200 Amp $1,815
• Venue Power Drop Three Phase 400 Amp $3,615

Power Distribution Equipment

• Distro's Small Frame 5A-30A $165
• Distro's Standard Frame 30A-80A $275
• Distro's Large Frame 100A-400A $405

Vendor Resource

Before providing services at Wailea Beach Resort, all vendors must complete the required documentation below.

Required Forms & Documents

Insurance Requirements

All vendors conducting business on property are required to provide a Certificate of Liability Insurance with:

• $2 Million in Coverage
• The following entities listed as Additional Insured:
  • Marriott International, Inc.
  • Marriott Hotel Services, Inc.
  • Sunstone Hawaii 3-0 LLC
  • Sunstone Hawaii 3-0 Lessee, Inc.
  • Sunstone Hotel Partnership, LLC
  • Sunstone Hotel TRS Lessee, Inc.
  • Sunstone Hotel Investors, Inc.
  • DBA Wailea Beach Resort – Marriott, Maui
    3700 Wailea Alanui Drive
    Kihei, HI 96753

ACH Payment Setup

Vendors wishing to receive payment via ACH (Direct Deposit) must submit one of the following documents to verify banking information:

• Voided Check
  Includes bank information, company name, and address.
• Official Company Letterhead
  Includes banking information, company information, date, and signature.
• Valid Invoice
  Includes banking information, company information, and date.
• Bank Confirmation Letter
  Includes banking information, bank logo, date, and signature.
• Bank Statement
  Includes banking information and bank logo.

Submission Instructions

Please submit all completed forms and supporting documentation to your Event Manager for review and processing.

Effortless Arrival & Mobile Access

Arrival Experience

Bag Pull & Departure Notices

Our Guest Services Department is responsible for the movement of your luggage and the delivery of all non-food and beverage room amenities and golf bag handling/storage. Porterage charges will be outlined in your contract. Current porterage charges are $7.50 for each check in/check out+ any additional movements will be at the rate of $7.50 per person. Please keep delivery timing in mind when ordering separate luggage trucks or buses.

Departure notices and bag pulls should be coordinated with the Front Office Managers. The bag pull list needs to be completed and delivered to us at least 24 hours prior to the first scheduled bag pull. To ensure a check out time of 12:00 noon, we request that the last bags be pulled at 10:00 AM. Bag pulls are traditionally done with the bags placed inside the guest room door. For a third movement, e.g. storage room, and then transported a second time to another location, there will be a double porterage charge.

It is the hotel’s policy to coordinate any storage for golf bags. There is a $5.00 plus tax, handling fee to pull the golf bags for any group tournaments or outings. A complete list of golfers is required 24 hours in advance.

Room Deliveries

Delivery charge for non-perishable items and items provided by organizations outside the hotel are subject to Bellman gratuities. It is important that Guest Services is given at least a 24-hour notice for large deliveries. Current delivery rates are:

• $5.00 plus tax per room for open door deliveries
• $6.00 plus tax per room for guest name specific deliveries.
• Additional items are $1.00 each
• Multi-piece deliveries or special requests will be priced on a case-by-case basis.

NOTE: Due to Hawaii State Liquor Laws, all alcoholic beverages included with your amenity deliveries must be purchased through Wailea Beach Resort.

Mobile Check-in: Exclusively for Marriott Bonvoy members.

Pre-check-in through the Marriott Bonvoy app for an expedited arrival. You’ll get a notification when your room is ready. Then quickly stop at the front desk to pick-up your keys and swipe your credit card.

Mobile Key:

Exclusively for Marriott Bonvoy members.

The Marriott Bonvoy app can act as your room key, allowing you to go straight to your room without stopping at the desk.

Other Contact Lite Services

As a Marriott Bonvoy member, you can use the app to order dinner to your room, chat LIVE with associates, and get amenities delivered to your door. On-site experiences including pool cabanas, mobile dining, and class reservations can all be booked through The Hub.

Custom Navigator App Experience

Enhance your group experience with a fully customized version of the Wailea Beach Resort Navigator App, powered by Phunware. Designed to keep attendees informed, connected, and engaged throughout their stay, the app can be tailored specifically for your program or event.

Whether hosting an incentive trip, corporate retreat, or special event, our custom app experience provides guests with seamless access to everything they need — all in the palm of their hand.

Resort Fee Inclusions & Guest Logistics

Resort Fee Inclusions

Guest room rates are subject to a resort charge of $59.00 per room per night plus applicable taxes and fees in effect at the time of check-in. Inclusions are as follows:

• Orchid and Kukui Nut Lei greeting with POG (passion, orange, guava) fruit juice presented upon resort arrival
• Daily High-Speed Internet
• Daily fitness classes (View the weekly schedule for class options)
• Hawaiian Cultural Activities (View the weekly schedule for class options)
• Daily Shuttle Services within Wailea Resort Area
• Beach Chair and Umbrella Rental at Wailea Beach (2 chairs per day)
• 2-hour bicycle rental (daily for 2 guests - see front desk for assistance)
• Introduction to Scuba Lessons (daily for 2 guests)
• Movie House: with two daily screenings (View the monthly schedule for movie screenings)
• Game Space: Complimentary access to Game Space, featuring foosball, billiards, pool, shuffleboard, vintage arcade, and Xbox games.
• Nightly torch lighting ceremony
• Ocean Concierge & Activities: $149 For any 4-day Beach Club Members Pass - Enjoy unlimited use of Kayaks, Paddle Boards, Snorkel Sets and Body Boards (restrictions apply).
• Refillable bottle of water (2 per room)

Covered amenities, prices, administrative fees, and taxes are subject to change.

Load-In/Load-Out Procedures

All load in and out schedules must be approved by your Event Manager.

Trucks and containers may only be parked temporarily in the loading dock area and must be removed as soon as they are emptied.They cannot be left on property overnight or staged in the adjacent fire lane. Carts and/or lifts should be electric, not gas or propane-powered.

Smaller items, A/V cases, etc. must be loaded in at the loading dock utilizing the back hallway access to the ballroom and service elevators. Equipment cannot be stored in the service corridor under any circumstances. Storage needs are to be addressed prior to the load in with your Event Manager.

Please note the following requirements in the ballroom:

• No tables, staging of A/V equipment are to be within 3’ ft. of the walls.
• Fire codes require all cables to be suspended from the ceiling and all must be flown over all doorways including service doors.

Restricted Access Key

Please advise your Event Manager if you would like keys to any of your meeting, office or hospitality rooms. Our resort uses a secure lock key card access system that is monitored and logged by our security systems. Our resort does not have a hard lock so lock changes requests cannot be accommodated. The charge is $40.00 per key.

Please notify your Event Manager as to how many boxes you will be shipping to the resort as storage space is limited.

Packages should be numbered (1 of 6, 2 of 6 etc.)

Bring all tracking numbers for your shipments with you.

Shipments accepted no sooner than (7) businessdays prior to your program start date.

DHL and UPS have no scheduled pick up or delivery times at the resort. Group contact must schedule pickups direct with DHL and/or UPS thru the business center.

ATTN: Client Name / Event Managers Name
Hold for Convention /Group Name | Arrival Date
Wailea Beach Resort - Marriott, Maui
3700 Wailea Alanui Drive
Wailea, HI 96753

SECURITY

Wailea Beach Resort provides security patrols 24-hours a day. Each officer is certified in First Aid, CPR and A.E.D. Additional security officers can be arranged on a contractual basis at a rate of $150 per hour, per officer.

Billing/Credit

Deposits and payments are due based upon the terms outlined in your Letter of Agreement.Please be sure to advise your Event Manager in advance for any specific instructions on how you would like your bill organized. We do recommend an on-site billing review with our accounting representative.

Cash Pay Outs may be arranged in advance via your Event Manager. Forty-eight (48) hour notice is required for paid outs up to $500.00 maximum against your master account. For larger amounts, a two-week notice is required. All pay outs must be paid by cashier’s check or wire transfer and an email must be sent to the resort's Director of Finance with the Event Manager copied.

Pre-Convention & Post Meeting Evaluation

In order to introduce our clients to key contacts of the hotel, we strongly suggest a pre- convention meeting a day or two prior to your main group arrival. Please advise your Event Manager regarding attendance from your organization (provide names and titles) and a convenient time for this brief meeting. (Time ranges from 30 minutes to one hour.)

To receive feedback and better serve our guests, Marriott International will send a post event survey to the main meeting planner at the conclusion of the program.